FAQ

Dry food should always be kept in its original packaging and resealed between uses. It’s
best to either close the original bag securely with a clip or transfer the food into an
airtight container. Store it in a clean, cool, and dry place at room temperature.

The kibble’s palatability stays at its best for one month after opening the bag. However,
it remains suitable for up to two months if stored in an airtight container in a cool, dry
place.

Feeding guidelines are available on Propaws® packaging and digital platforms, tailored
to your pet’s age, size, and/or weight. They specify the recommended daily feeding
amount, which should ideally be divided into two meals per day. Always measure
portions carefully—small measuring errors, especially for cats and small dogs, can
noticeably increase their calorie intake.

Many dogs tend to gulp down their food without properly chewing it—and that’s
completely normal. This behavior stems from their pack instinct, where eating quickly
ensured they got their share of food. While some dogs have grown out of this habit,
many still eat rapidly. It only becomes a concern if there’s a risk of choking or food
getting stuck. In such cases, spreading the food out on the floor or using a slow-feeding
bowl can help your dog eat more safely and calmly.

The fats in all our recipes are carefully balanced to achieve optimal results, including the
ideal ratio of omega-3 to omega-6 fatty acids. Adding extra oil can disrupt this balance
and reduce the food’s effectiveness. Likewise, giving your pet additional vitamin or
mineral supplements can be harmful. Our complete feeds are 100% nutritionally
balanced, providing everything your pet needs for good health. Extra supplements may
lead to an excess of certain nutrients, potentially causing health issues.

At PROPAWS, we take your pet’s safety very seriously. Every ingredient we use is
carefully selected, tested, and analyzed upon arrival from our suppliers and again before
production to ensure top quality and safety. We also conduct random tests on finished
products at certified third-party laboratories before they reach the market. guaranteeing
that every meal your pet enjoys meets the highest standards of care and nutrition.

Antioxidants play a vital role in protecting the body. They neutralize free radicals that can
damage cells and that animals encounter every day. To strengthen cellular protection,
our products include natural antioxidants such as vitamin C, vitamin E, and selenium.

Feeding your dog a balanced raw diet can be challenging, as such meals often fail to
meet their specific nutritional needs and may cause deficiencies or excesses. When
transitioning from a BARF diet to a balanced prepared food, it’s important to proceed
carefully. Dogs on raw diets typically have a lower gastric acid pH, so gradually
introducing the new food by mixing it in increasing amounts helps prevent digestive
issues.

Tartar forms when leftover food particles feed naturally occurring bacteria in the mouth,
leading to plaque buildup. A dog’s tendency to develop tartar is largely influenced by
genetics, as factors like oral flora composition and saliva pH play key roles. Small
breeds are especially prone to tartar formation. Polyphosphates have been shown to
help reduce and slow down tartar buildup.

At PROPAWS, we focus on quality, not shortcuts.
Every recipe is made with highly digestible, premium ingredients, tested for safety
and nutritional value to meet your pet’s real health needs — not just to fill their bowl.
Our formulas include functional additives like probiotics, omega fatty acids, and joint
or urinary care complexes that support your pet’s digestion, skin, coat, and mobility.
These specialized ingredients cost more to source, but they make a big difference in
your pet’s long-term health and happiness.
We also follow strict international manufacturing and quality control standards in
collaboration with the Aller Aqua factory, ensuring every batch is consistent, safe, and
officially approved by the Ministry of Agriculture.
So while PROPAWS may cost a little more, it delivers much greater value — helping
your pet stay healthier, more energetic, and happier every single day.

It’s often assumed that carotenoids and copper cause a reddish tint in a dog’s coat, but
this is not chemically or physically possible. Fat-soluble carotene cannot bind to the
protein structure of the fur. In fact, a copper deficiency can cause the opposite effect —
since copper and tyrosine are both essential for healthy hair growth, a lack of either can
lead to coat discoloration.
In most cases, a reddish tint is caused by environmental factors. For example, UV light
can alter the pigment melanin, lightening darker fur and giving it a reddish hue. Certain
UV wavelengths may also cause white coats to appear slightly yellow. Mechanical
stress can contribute as well — when a dog frequently rubs against surfaces, the fur
becomes brittle and reflects light differently, creating a reddish appearance. After the
next shedding cycle, the new coat will grow back healthy and return to its original color.

Increased anal gland secretion is a common and unpleasant issue for many dogs.
Normally, the glands are emptied each time a dog passes stool. However, if the stool is
too soft, there isn’t enough pressure to release the fluid properly. For dogs with anal
gland problems, dry food is often a better option than wet food, as it helps form firmer
stools. This improved stool consistency can make it easier for dogs to naturally empty
their anal glands on their own.

A food intolerance occurs when an organism cannot properly digest one or more
specific ingredients, leading to symptoms such as diarrhea, vomiting, or gas. A common
example is lactose intolerance, where the body lacks sufficient enzymes to break down
lactose in dairy products.
This differs from an allergy, which involves the immune system overreacting to harmless
proteins found in food, flea saliva, or the environment. Allergies may cause digestive
problems as well as itching or skin irritation.
If you suspect your dog has a food allergy, an exclusion diet can help identify the trigger.
Using food that contains only one protein and one carbohydrate source is ideal for this
process.

When a dog has frequent bowel movements, it’s rarely due to poor digestion. Unless an
underlying condition such as pancreatitis is present, frequent stools usually indicate that
water isn’t being properly reabsorbed from the intestinal contents. This often relates to
an imbalance in the dog’s gut flora. Foods containing prebiotics, such as inulin, can help
by nourishing the beneficial bacteria in the gut, which in turn suppress harmful bacteria
and promote healthier digestion.

Propaws dry food is made using a machine called an extruder, which steams the
ingredients under very high pressure. As the food exits the extruder, the pressure drops
rapidly, causing the remaining moisture to evaporate and the kibbles to “puff up,” much
like popcorn. Because different natural ingredients react uniquely during this process,
some kibbles expand more than others, resulting in slight variations in size.

After production, a layer of fat is sprayed onto the kibbles, and the degree to which it’s
absorbed can vary. When more fat remains on the surface, the kibbles appear darker in
color.

The belief that dogs eat excrement due to a nutrient deficiency is a common
misconception. This behavior can occur even when a dog is eating a complete,
balanced diet. With properly formulated food, a healthy dog receives all the nutrients
they need, so adding supplements is unnecessary and could even be harmful.
The most common reason for this behavior is territorial — dogs use both urine and
feces to mark their territory. If another dog leaves droppings in their space, they may try
to remove it by eating it. Other possible causes include an imbalance in gut flora, which
the dog may instinctively try to correct, or a pancreatic issue that should be evaluated by
a veterinarian.

It’s best to begin transitioning a female dog’s food during pregnancy. In the first half,
continue feeding her regular food. As she enters the second half, gradually switch to a
high-energy formula to help her build sufficient nutrient reserves. We recommend mixing
her usual food with LEGENDS® Puppy & Junior food in a 50:50 ratio. Transitioning any
later may put unnecessary strain on her body and could negatively affect milk
production.
On the day of birth, feed only a small amount to avoid using up energy on digestion.
During nursing, continue offering the same 50:50 mix of regular and puppy food. If she
starts losing too much weight, increase the proportion of puppy food.
When the puppies reach about four weeks old, you can introduce solid food. Soften
LEGENDS® Puppy dry food with a bit of water and mash it before serving alongside the
mother’s milk. Gradually reduce the water over time until the puppies are eating the food
dry

There’s a common misconception that large breed puppies should be switched to adult
food early because it contains less protein and supposedly prevents growth disorders.
This is not true — in fact, the opposite applies. Young dogs need the right amount of
protein to develop strong muscles, which support their bones and joints and help
prevent growth issues.
What truly matters is maintaining a healthy body condition. If you can feel your dog’s last
two ribs without pressing too hard — they shouldn’t be hidden under fat or protruding —
then their weight and food amount are ideal. If not, adjust their feeding portions
accordingly. To ensure the right energy intake, always follow the feeding guide for your
dog’s breed size on our Puppies & Junior product.

Yes, it’s absolutely fine to mix dry and wet food. The idea that doing so is harmful
because each type stays in the stomach for a different amount of time is a myth — the
body can easily digest foods with varying digestion rates. However, mixing the two can
make it harder to ensure your pet receives the correct daily intake of vitamins and
minerals, as the feeding guidelines are calculated for each food type separately.

Dogs naturally love meat, but a diet that’s extremely high in meat isn’t always ideal—just
as a diet too low in meat isn’t suitable either. For family dogs with normal activity levels,
excessive meat intake can provide more nutrients and calories than needed, potentially
leading to weight gain or even skin issues like itching. That’s why chicken and meat are
the #1 ingredients in our formulas. This ensures a rich, balanced, and complete diet for
your pet—especially when following the recommended feeding guidelines.

It’s a common misconception that cold-pressed food is produced more gently and
therefore retains more natural vitamins. While no external heat is applied during the
process, the kibble’s core temperature must still reach at least 75°C to eliminate germs.
In addition, the extreme pressure used during cold pressing generates significant
internal heat. When the kibble reaches 75°C inside, the outer surface becomes even
hotter—and stays that way longer. In comparison, extruded food is simply steamed at
120°C for just 30 seconds, making the process both efficient and controlled.